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  • #1892
    Robert Gieseler

    WooCommerce Min Max Quantity & Step Control Single – Version: 1.4

    I am using your plug in and I have found an issue or maybe I am using the functionality incorrectly.   The Min and Max works fine, but the Quantity Step is not working at all. When I go into the product I made these change for the default value of 10, it ALWAYS is incremented by 1, not 10 as I have defined.  I also tried REMOVING the Min Quantity field value and left the Quantity Step set to 10, but that did not work either.Please advise what I am doing wrong.   thank you

    System Info:
    WordPress Version:        5.2
    PHP Version:              7.3.3
    MySQL Version:            5.6.43-cll-lve
    Web Server Info:          Apache

    User Platform:              
    Windows Browser Name: Chrome 
    Browser Version:          74.0.3729.131
    User Agent String:        Mozilla/5.0 (Windows NT 6.3; Win               64; x64) AppleWebKit/537.36 (KHT                          ML, like Gecko)
    Chrome/74.0.3729                          .131 Safari/537.36                         

    • This topic was modified 2 years, 4 months ago by Robert Gieseler. Reason: Formatted text incorrectly. Reformatted to for better readability

    Hi, Can you share your site address ? Looking forward to hearing from you.

    Robert Gieseler

    Hello Saiful,

    I have since upgraded to Version 1.6 and latest WP version. I still cannot get the STEP functionality to work as described in the product review.
    I have disabled as many plugins as possible to see if there is a conflict; same result, STEP was not working.

    The site is under development with an maintenance page up, so it’s not available directly via a link. Please contact me via email and I will send you credentials for you to check it first hand.


    Niccolò Perazza

    Hi, I found out i have the same problem, did you by chance found any solution?

    Robert Gieseler


    This issue has NOT been resolved. The Support Team notified me a few weeks back they were researching, but I have not heard anything since. I will ping them again.
    Maybe if you create another ticket stating the same issue, they will see I am not the only one with this problem.

    Gary Powell


    Im not sure if i have set up correctly, but I am having issues trying to get this plugin to work with my wordpress site !
    any help you van shed on this issue is appreciated, as this seemed to be the easiest plugin out-there.

    When I set up min / max / qty step
    when i save, and refresh website to test, it will not send products to shopping cart, this must be incompatible with my wordpress site, as other products will still work


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