{"id":6,"date":"2018-10-21T05:22:01","date_gmt":"2018-10-21T05:22:01","guid":{"rendered":"https:\/\/codeastrology.com\/support\/submit-ticket\/"},"modified":"2024-08-24T11:02:19","modified_gmt":"2024-08-24T05:02:19","slug":"submit-ticket","status":"publish","type":"page","link":"https:\/\/codeastrology.com\/support\/submit-ticket\/","title":{"rendered":"Submit Ticket"},"content":{"rendered":"<h3><span style=\"color: #800080;\">Before submitting a ticket, please read our<\/span> <a href=\"https:\/\/wooproducttable.com\/documentation\/\"><span style=\"color: #ff0000;\">D<\/span><strong><span style=\"color: #ff0000;\">ocumentation<\/span>.<\/strong><\/a><\/h3>\n<h3><em>\u00bb Submit Your Ticket Here<\/em><\/h3>\n<ul>\n<li><strong>Fill up the subject field related to your problem.<\/strong><\/li>\n<li><strong>Describe your full problem in detail in the description field.<\/strong><\/li>\n<li><strong>Select Department relevant to your problem.\u00a0<\/strong><\/li>\n<li><strong>Select the product for which you want to get support.\u00a0<\/strong><\/li>\n<li><strong>Attach your documents so we can easily understand your problem.\u00a0<\/strong><\/li>\n<li><strong>Take the problem&#8217;s screenshot and attach the link in the description.<\/strong><\/li>\n<li><strong>It will be best if you give your site wp-admin access info so we can solve your issue faster.<\/strong><\/li>\n<li><span style=\"color: #ff0000;\"><strong>If you are a paid member please provide us with your plugin license key.<\/strong><\/span><\/li>\n<\/ul>\n<h2 style=\"text-align: center;\"><\/h2>\n<div class=\"wpas\">\n<div class=\"wpas wpas-login-register\">\n\t\n\t<form class=\"wpas-form\" id=\"wpas_form_login\" method=\"post\" role=\"form\" action=\"https:\/\/codeastrology.com\/support\/submit-ticket\/\">\n\t\t<h3>Log in<\/h3>\n\n\t\t<div class=\"wpas-form-group\" id=\"wpas_log_wrapper\"><label for=\"wpas_log\">E-mail or username<\/label><input type=\"text\" value=\"\" id=\"wpas_log\" class=\"wpas-form-control\" name=\"wpas_log\" placeholder=\"E-mail or username\" required spellcheck=\"false\"><\/div><input type=\"hidden\" name=\"ticket_id\" value=\"6\" \/><div class=\"wpas-form-group\" id=\"wpas_pwd_wrapper\"><label for=\"wpas_pwd\">Password<\/label><input type=\"password\" value=\"\" autocomplete=\"off\" id=\"wpas_pwd\" class=\"wpas-form-control\" name=\"wpas_pwd\" placeholder=\"Password\" required spellcheck=\"false\"><\/div><input type=\"hidden\" name=\"ticket_id\" value=\"6\" \/><div class=\"wpas-form-group\" id=\"wpas_rememberme_wrapper\"><div class=\"wpas-checkbox\"><label><input type=\"checkbox\" name=\"wpas_rememberme[]\" value=\"1\"> Remember Me<\/label><\/div><\/div><input type=\"hidden\" name=\"ticket_id\" value=\"6\" \/><input type=\"hidden\" name=\"wpas-do\" value=\"login\"><input type=\"hidden\" id=\"wpas-do-nonce-login\" name=\"wpas-do-nonce\" value=\"e98d406d17\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/support\/wp-json\/wp\/v2\/pages\/6\" \/><input type=\"hidden\" name=\"redirect_to\" value=\"https:\/\/codeastrology.com\/support\/submit-ticket\/\"><button type=\"submit\" class=\"wpas-btn wpas-btn-default\" name=\"submit\" value=\"\" data-onsubmit=&#039;Logging In...&#039;>Log in<\/button><a href=\"https:\/\/codeastrology.com\/support\/wp-login.php?action=lostpassword&#038;redirect_to=https%3A%2F%2Fcodeastrology.com%2Fsupport%2F\" class=\"wpas-forgot-password-link\">Forgot password?<\/a>\t<\/form>\n\n\t\n\t\t<form class=\"wpas-form\" id=\"wpas_form_registration\" method=\"post\" action=\"https:\/\/codeastrology.com\/support\/submit-ticket\/\">\n\t\t\t<h3>Register<\/h3>\n\n\t\t\t<div class=\"wpas-form-group\" id=\"wpas_first_name_wrapper\"><label for=\"wpas_first_name\">First Name<\/label><input type=\"text\" value=\"\" id=\"wpas_first_name\" class=\"wpas-form-control\" name=\"wpas_first_name\" placeholder=\"First Name\" required><\/div><input type=\"hidden\" name=\"ticket_id\" value=\"6\" \/><div class=\"wpas-form-group\" id=\"wpas_last_name_wrapper\"><label for=\"wpas_last_name\">Last Name<\/label><input type=\"text\" value=\"\" id=\"wpas_last_name\" class=\"wpas-form-control\" name=\"wpas_last_name\" placeholder=\"Last Name\" required><\/div><input type=\"hidden\" name=\"ticket_id\" value=\"6\" \/><div class=\"wpas-form-group\" id=\"wpas_email_wrapper\"><label for=\"wpas_email\">Email<\/label><input type=\"email\" value=\"\" id=\"wpas_email\" class=\"wpas-form-control\" name=\"wpas_email\" placeholder=\"Email\" required spellcheck=\"false\"><\/div><input type=\"hidden\" name=\"ticket_id\" value=\"6\" \/><div class=\"wpas-form-group\" id=\"wpas_password_wrapper\"><label for=\"wpas_password\">Enter a password<\/label><input type=\"password\" value=\"\" autocomplete=\"off\" id=\"wpas_password\" class=\"wpas-form-control\" name=\"wpas_password\" placeholder=\"Password\" required spellcheck=\"false\"><\/div><input type=\"hidden\" name=\"ticket_id\" value=\"6\" \/><div class=\"wpas-form-group\" id=\"wpas_pwdshow_wrapper\"><div class=\"wpas-checkbox\"><label><input type=\"checkbox\" name=\"wpas_pwdshow[]\" value=\"1\"> Show Password<\/label><\/div><\/div><input type=\"hidden\" name=\"ticket_id\" value=\"6\" \/><input type=\"hidden\" name=\"wpas-do\" value=\"register\"><input type=\"hidden\" id=\"wpas-do-nonce-register\" name=\"wpas-do-nonce\" value=\"2cd059fe44\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/support\/wp-json\/wp\/v2\/pages\/6\" \/><input type=\"hidden\" name=\"redirect_to\" value=\"https:\/\/codeastrology.com\/support\/submit-ticket\/\"><input type=\"hidden\" id=\"user_registration\" name=\"user_registration\" value=\"341926648b\" \/><button type=\"submit\" class=\"wpas-btn wpas-btn-default\" name=\"submit\" value=\"\" data-onsubmit=&#039;Creating Account...&#039;>Create Account<\/button>\t\t<\/form>\n\t<\/div>\n\n\t<\/div>\n\n\t\n","protected":false},"excerpt":{"rendered":"<p>Before submitting a ticket, please read our Documentation. \u00bb Submit Your Ticket Here Fill up the subject field related to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center 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