Support Policy

Welcome to the Support Center

We’ll provide support via support ticket, crisp live chat, skype or email anyhow you can reach us. But we only preferred support via support ticket because in this way we can track the support history.

What Our Free Support Covers

We only provide free support for our products only.

  • Assistance with installations
  • Configuration for your desired use
  • Usage guideline
  • Known bugs and issues

We DO NOT provide support for Customizations

We provide our product as is. We do not provide free support for any customization or 3rd party plugin compatibility issues. If you require any customization or compatibility issue fixing contact us at or support ticket.

Bug Fixing

We’ll fix any defects in our product as soon as possible after they are reported. Once it is fixed, we’ll release it with a new version and try to notify our users via a support ticket or newsletter.